Internet Survey Machine Version 4.0 - Reference Manual

Copyright © Marketing Masters 1991-2002   All Rights Reserved

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CHAPTER 1


Introduction To The Internet Survey Machine


The Internet Survey Machine is the result of a multi year development project guided by our 12 year knowledge developing survey software tools. We believe you will find the Internet Survey Machine comprehensive, yet extremely easy to use.

With the Fourth major release of the Survey Said Internet Survey Machine, Marketing Masters celebrates a major enhancement of its survey tool that is based on a web centric model. Only the survey analysis component is not web based and requires a PC for processing the respondents answers.

This manual is designed to act as a step by step guide in the creation, administration, analysis and reporting of Survey Said surveys. It provides the initial assist for getting started quickly and also allows for future reference so that the features of Survey Said can be exploited in your specific applications. Because Survey Said provides an environment that is easy and natural to work in with options readily available and in plain sight, learning time is minimized and remembering commands eliminated.

Welcome


Welcome to the Survey Said - Internet Survey Machine. The most powerful "easy to use" Internet based survey software tool available. In this release of the Internet Survey Machine, Survey Creation and Administration is completely web server based. Survey Creation is facilitated by a powerful Java 2 applet. Once the survey is created using the Internet Survey Creator, it can be deployed and presented to the respondent as:
What version of the Internet Survey Machine am I running?
To determine the version you are running, simply start the Survey Creator (contact your system administrator for the URL to load the Survey Creator) and once the Survey Creator's main window becomes visible, click on the About button (bottom of window). The version will be the first number of the Build label (i.e. Build (4.0.14]) would be Version 4, Major revision 0, Minor revision 14.

Recommended System Requirements

Server Requirements
  1. Web server running on either UNIX or Windows

Survey Administrator's Computer Browser Requirements

  1. A Java 2 virtual machine (Netscape 6 or Java 2 plugin)

Respondent's Computer Browser Requirements

  1. HTML Form Survey Deployment (Virtually any web browser)

  2. Survey Respondent AWT Edition (Web Browser w/Java 1.1 VM)
    This includes IE 4.0 or later - Netscape 4.07 or later

  3. Survey Respondent JFC Edition (Web Browser w/Java a 2 VM)
    Netscape 6 has Java 2 as its default Java VM, IE and Netscape 3.x and
    4.x require the Java 2 plugin which is available free from Sun Microsystems.

Screen Resolution - Super VGA - 800 x 600


The Survey Creator applet component of the Internet Survey Machine is designed to run "Full Screen" on a super VGA display resolution of 800 x 600. Higher screen resolutions can be used. The higher the display screen's resolution, the smaller the Survey Creator applet window will appear.

Color Settings


The text foreground, background, highlight colors etc., can be set by using the computers color setup program. The Survey Creator applet uses your window manager color scheme definitions.

Online Help


On-line help is available in the form of an HTML document on the Survey Said web site at:

http://www.surveysaid.com/marketing_masters/ssdocs/manuals.htm

What is new in Release 4

Release 4 of the Internet Survey Machine includes:

What is new in Release 3

Release 3 of the Internet Survey Machine sets the window size of all Java applets to 800 by 600. This makes the window appear larger on computer systems that use higher screen resolutions (i.e. 1024 x 768 or higher) while still working on computer systems that have the screen resolution set to 800 x 600 (which is now the minimum screen resolution).

What was new in Release 2

New in the Survey Creator (Java 2 applet)

New in the ISM Client (Survey Analyzer)

The four step process of downloading a survey and processing the results into a Survey Said database has been simplified by prompting the administrator to complete the second step of the process for each of the two processes.

The download of the JDB file is followed by a prompt to convert the JDB file to a SDB file (Survey Said PC based database).

Likewise, the downloading of the POS file (respondents answer file collected by the web server) is followed by a prompt to process the postings (POS file) into the Survey Said database (SDB file).

Ability to upload a customized survey response message for a specific survey and/or all surveys.

This new feature allows a survey administrator to upload a custom end of survey (returned message) to their directory on the web server.  The filename.msg file is the file type supported for uploads. For more information about this file type see: Customizing The Return Message

Copyright © Marketing Masters 1991-2002