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We are working hard at Classic Auto to provide you with the best possible automotive service. Please note you may "Enter Comments" at any time by using the field at the bottom of this form.

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Is this vehicle still owned or leased by someone in your household?

Yes

No

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Have you for any reason taken your new vehicle to the service department at the dealership where you bought it? (Answer Required)

Yes (If Selected, Click Here)

No (If Selected, Click Here)

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Based on your visit(s) to the service department of the dealership where you bought the vehicle, how satisfied were you with the Service Advisor in terms of:

Politeness?

Completely Satisfied Very Satisfied Fairly Well Satisfied Somewhat Dissatisfied Very Dissatisfied

Promptness in writing up order?

Completely Satisfied Very Satisfied Fairly Well Satisfied Somewhat Dissatisfied Very Dissatisfied

Overall performance?

Completely Satisfied Very Satisfied Fairly Well Satisfied Somewhat Dissatisfied Very Dissatisfied

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For the most recent service work.... Did the dealership do any repeat work on a problem which they previously tried to fix but couldn't? (Answer Required)

Yes (If Selected, Click Here)

No (If Selected, Click Here)

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For the most recent service work.... Why was the repair service visit needed?

Didn't fix problem initially

Not able to fix at the time

Parts were not in Stock

Other

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For the most recent service work.... What was the nature of the repeat service work?

Hold down the Ctrl key to select multiple answers. Paint Fit and Finish of exterior Squeaks and rattles Wind noise/water leaks Steering or handling Brakes Transmission/clutch Engine/Exhaust/muffler Interior trim and upholstery Heater/defroster/air condition Accessories(e.g.radio,wipers) Other If Other Explain

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If you need service on your vehicle in the future, where will you most likely go to get the following types of work done?

Maintenance service (oil change, lube, tune-up, etc)?

Selling Dealer Another Classic Dealer Some other place Do it yourself Other If Other Explain

Minor mechanical/electrical repairs(brakes, exhaust, shocks, etc.)?

Selling Dealer Another Classic Dealer Some other place Do it yourself Other If Other Explain

Major mechanical/electrical repairs (engine, transmission, rear axle, etc.)?

Selling Dealer Another Classic Dealer Some other place Do it yourself Other If Other Explain

Body work (collision repairs, paint etc.)?

Selling Dealer Another Classic Dealer Some other place Do it yourself Other If Other Explain

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In the past six months, have you recommended your

salesperson to anyone?	selling dealership to anyone?
Yes	Yes
No	No

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In the past six months... Have you recommended a Classic Auto Company product to anyone?

Yes

No

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Overall, how satisfied have you been with the

selling dealership?	with the vehicle itself?
Completely Satisfied	Completely Satisfied
Very Satisfied	Very Satisfied
Fairly Well Satisfied	Fairly Well Satisfied
Somewhat Dissatisfied	Somewhat Dissatisfied
Very Dissatisfied	Very Dissatisfied

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What is the likelyhood in the future of you purchasing...

from the same dealership?	another Classic Auto Product?
Definitely Would	Definitely Would
Probably Would	Probably Would
Likely Would	Likely Would
Probably Would Not	Probably Would Not
Definitely Would Not	Definitely Would Not

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Would you like your dealer to contact you with regard to any concerns you might have? (Answer Required)

Yes (If Selected, Click Here)

No (If Selected, Click Here)

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To receive a follow up call, fill in to following information.

First and Last Name

Day Phone Number

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Please indicate area(s) of concern...

Sales Department

Service Department

Other

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How many miles are on your vehicle?

Under 8,000

8,000 - 9,999

10,000 - 11,999

12,000 - 17,999

18,000 or more

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(For purposes of classifying your response) Are you?

Male

Female

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(For purposes of classifying your response) Check your age bracket.

Under 20
20 - 24
25 - 29
30 - 34
35 - 39
40 - 44
45 - 49
50 - 54
55 - 59
60 - 64
65 - 69
70 or over

Additional Comments: